Shipping policy

Shipping Policy

At Only For Them, we believe shopping for the pets you love should be simple. That’s why we’re happy to offer FREE SHIPPING on all orders, with no minimum purchase required.

Free Shipping

All orders placed at Only For Them include free standard shipping.

There is no minimum order value required to qualify for free shipping.

Order Processing

Once your order has been placed, it will be sent for processing and preparation for shipment.

Processing times may vary depending on the product, destination, order volume and other circumstances.

Once your order has shipped, you will receive a shipping confirmation email with tracking information when available.

Delivery Times

Only For Them serves customers internationally.

Delivery times vary depending on the destination, product availability, fulfillment location, carrier and local postal services.

Please note that estimated delivery times are estimates and may occasionally be affected by circumstances outside our control, including carrier delays, customs processing, public holidays or periods of unusually high demand.

Tracking Your Order

When tracking information is available, it will be sent to the email address provided during checkout.

Please allow some time for tracking information to become active after your order has been shipped.

Multiple Packages

Some orders may contain products fulfilled from different locations. In these cases, your order may arrive in separate packages and at different times.

You will not be charged additional shipping fees if your order is divided into multiple shipments.

International Orders, Customs & Duties

International orders may be subject to customs procedures, import duties, taxes or other charges imposed by the destination country.

Where these charges are not collected at checkout, they may be the responsibility of the customer, subject to applicable law.

Customs procedures may also occasionally cause additional delivery delays.

Incorrect Shipping Information

Please make sure your shipping address is complete and accurate before placing your order.

If you notice an error after completing your purchase, please contact us as soon as possible. Once an order has entered processing or has been shipped, we may not be able to change the delivery address.

Only For Them cannot be held responsible for delivery issues resulting from incorrect or incomplete shipping information provided by the customer, except where otherwise required by applicable law.

Lost, Damaged or Delayed Orders

If your order arrives damaged or appears to have been lost in transit, please contact us through our Contact page with your order number and relevant information.

Our customer care team will review the situation and help determine the appropriate solution.